Pllenty focuses on native payment and receipting integration with CRMs like Salesforce. This simplifies reconciliation and enhances customer engagement, in particular where recurring payments/donations and tax receipting are involved. We ultimately breakdown silos between the customer, the CRM, and the accounting platform. This gives clients a better return on their core platform investments and allows their customer and internal user experience to improve while providing data analytics for better decision-making. Our best experiences and feedback have been with donation workflows for charities/non-profits and receivable management workflows for commercial clients.